FAQ

• Sunday : 4:30 PM – 3:00 AM
• Mon – Wed : 5:00 PM – 3:00 AM
• Thursday : 5:00 PM – 4:00 AM
• Friday : 5:00 PM – 4:30 AM
• Saturday : 4:30 PM – 4:30 AM

Reservations are not required, you can walk-in anytime during our normal business hours.

Rooms are subject to availability and will be provided on a first-come first-serve basis.

Please visit our Reservations page to request a booking.

• Same-day reservations are not guaranteed as our reservations office closes at 6 PM (weekdays).
• Reservations are accepted for groups of 6 or more (Sun-Thu) and 8 or more (Fri & Sat).
• All other parties will be accommodated on a first-come, first-served basis.

Friday & Saturday nights have a high volume of reservation requests since they are the busiest days of the week. Between the ‘peak hours’ of 7 PM – 12 AM, we can only guarantee bookings with a package selection. Additionally, in order to book a private room for more than an hour, we require a package to be selected. One (1) hour reservations outside of the mentioned ‘peak hours’ may be accepted based on availability. To extend your time, you can discuss the details with our floor staff on the day of your event.

Please visit the Pricing page for our menu with rates & packages.

We have 11 rooms to accommodate guests.

• Small Room: 1-8 Guests
• Medium Room: 9-13 guests
• Large Room: 14-26 guests
• VIP Lounge: Up To 125 guests

For larger groups, we may assign multiple rooms to best accommodate groups or based on customer request.

No, we do not ask for a deposit for any of our bookings, we do however require a card on file for No-Show protection.

The entire payment amount will be charged physically at the venue (unless a previous arrangement has been made in advance, which is subject to management approval).

• You are required to input your credit/debit card during the booking process on Square Appointments.
• Bookings made directly through our customer relations team may require a Cancellation Waiver form to be signed & completed.
• The payment method you provide will not be charged except in the case of a No-Show or Cancellation.
• We ask customers to check-in 15 minutes BEFORE their reservation start time. You are considered a No-Show if you are more than 20 minutes late without advance notice.
• Cancellations or reschedules must be made at least 48 hours before your reservation date for the No-Show/Cancellation fee to be waived.
• Please contact us if you have an extenuating circumstance, we will try our best to accommodate any and all requests.

Yes. However, you must purchase BYOB packages or higher-tier packages.

BYOB package includes a private room rental and complimentary karaoke for all your guests but doesn’t include food. BYOB package requires a minimum of 10 guests.
The price for 2 hours is $45/person, for an additional hour extension, the price is $29/person.
Our venue is providing below:
Sodas (Coca-Cola, Diet Coke, Sprite, club soda, ginger ale, tonic)
Juices (cranberry, orange, pineapple)
Ice & water
Bottle coolers
Utensils – Cups / Plates / Forks / Spoons / Napkin

We do not charge an entry fee so please feel free to visit Space Karaoke.

The primary host must check in 15 mins prior to your scheduled reservation time to guarantee your reservation starts on time or the reservation may be considered forfeited.

Yes, with a few exceptions, all guests need to be 21 or older and provide valid, physical government-issued IDs to enter our venue. Photocopies or pictures of documents will NOT be accepted.

https://sla.ny.gov/what-you-need-know-if-youre-licensed-retailer#:~:text=The%20following%20forms,any%20other%20country.

• Valid New York State driver’s license or a valid driver’s license from any other state or Canada;

• Valid identification issued by the New York Department of Motor Vehicles (non-driver ID card);

• Valid United States military identification; and

• Valid passport or visa from the United State government or any other country.

Under 18 WITHOUT a parent or legal guardian
We do not allow guests under 18 to enter without a parent, legal guardians unless otherwise accommodated with our management office and documents to be completed.
Please inquire event with minor guests via our Event Inquiry system through our reservation page; https://spacekaraoke.com/reserve/

Under 18 WITH a parent or legal guardian
Minors who visit as part of a family gathering may enter & stay until 9 PM on Sun – Thu, until 8 PM on Fri & Sat and It is mandatory for minors to be accompanied by their parent(s) and/or legal guardian(s) for the entire rental session. Uncles, aunts, older siblings, older cousins, etc. are not  considered legal guardians unless they are appointed custody under legal court proceedings.

Under 21 & Between 18-20
Young adults (between 18-20 years old) are allowed to enter our venue by themselves & stay until 9 PM on Sun – Thu.
On Fri & Sat, young adults must be accompanied by their parent(s) and/or legal guardian(s) to enter & stay until 8 PM.

Between 18-20 WITH a corporate representative
Legal adults under the age of 21 (“Youth Participant”) visiting as part of a corporate event, must have a ‘Supervisor Form For Youth Participant‘ on record with the venue. A corporate representative (i.e. supervisor, manager, etc) will fill out this form on behalf of the Youth Participant. Without this form, any and all minors will be denied entry at the venue. Forms are also available at the venue to fill out physically in person.

Yes. We are proud hosts of corporate events for all types of businesses. Inquire about how you can get 10% discount off your entire bill for groups of 25 or more. Pre-payment options and invoices can be generated upon request (please note we may need a few business days for processing)! Please be advised that multiple discounts (i.e. corporate + birthday discount) cannot be stacked, we can apply a maximum of one (1) discount per bill.

Our dress code for entry is No baggy pants, No hats.

We are providing a 10% discount to all birthday customers with valid ID and DOB before/after 7 days. Please bring your ID which shows your DOB.

Please also be noted that Corporate discounts and Birthday discounts can not be duplicated.

Food catering orders can be placed through Reserve > Event Inquiry or via email (hello@spacekaraoke.com) and must be placed at least 7 days prior to the event date. Also, we can’t accommodate refund or backorders for catering items on the day of the events.
Please visit the following link for our Events & Catering Menu: https://spacekaraoke.com/eventmenu

Unfortunately, we don’t have Vegan, Kosher, and Gluten-free foods. Typically, we do not allow any outside foods, but customers with strict dietary restrictions (such as Vegan, Kosher, Gluten-free) only can bring their own food.

No. Our building has strict restrictions about smoking/vaping for the lobby, bar, private rooms as well as the elevator.

Unfortunately, our venue only hosts karaoke with our private rooms, there is no public area for singing.

However, you are more than welcome to hang out at the bar and grab drinks there.

We accept all contactless payment options including Apple Pay, Google Pay, Samsung Pay, & NFC. We can accept a maximum of 3 cards to split payment on a check.

Yes, there will be 20% gratuity and 8.875% sales tax after the subtotal.

The detailed policy is as below;

Gratuity Charge:
20% will be added to all room tabs and all tabs including the bar tabs on Fridays, Saturdays, and holidays/eves.

Tax:
8.875% sales tax will be added on all tabs.