FAQ

• Sunday: 4:30 PM – 3:00 AM
• Mon – Wed: 5:00 PM – 4:00 AM
• Thursday: 5:00 PM – 4:00 PM
• Saturday: 4:30 PM – 4:30 AM

Reservations are not required, you can walk-in anytime during our normal business hours.

Rooms are subject to availability and will be provided on a first-come first-serve basis.

Please visit our Reservations page to request a booking.

• Same-day reservations are not accepted.
• Reservations are accepted for groups of 6 or more.
• All other parties will be accommodated on a first-come, first-served basis.

Our base rate starts at $50/hour for up to 4 guests, each additional guest is +$5/hour.

Please visit the Pricing page for our menu with rates & packages.

We have 11 rooms to accommodate guests.

• Small Room: 1-8 Guests
• Medium Room: 9-13 guests
• Large Room: 14-26 guests
• VIP Lounge: Up To 125 guests

For larger groups, we may assign multiple rooms to best accommodate groups or upon customer request.

No, we do not ask for a deposit for any of our bookings, we do however require a card on file for No-Show protection.

The entire payment amount will be charged physically at the venue (unless a previous arrangement has been made in advance, which is subject to management approval).

• You are required to input your credit/debit card during the booking process on Square Appointments.
• Bookings made directly through our customer relations team may require a Cancellation Waiver form to be signed & completed.
• The payment method you provide will not be charged except in the case of a No-Show or Cancellation.
• We ask customers to check-in 15 minutes BEFORE their reservation start time. You are considered a No-Show if you are more than 20 minutes late without advance notice.
• Cancellations or reschedules must be made at least 48 hours before your reservation date for the No-Show/Cancellation fee to be waived.
• Please contact us if you have an extenuating circumstance, we will try our best to accommodate any and all requests.

Yes. However, you must purchase BYOB packages or higher-tier packages.

BYOB package includes a private room rental and complimentary karaoke for all your guests but doesn’t include food. BYOB package requires a minimum of 10 guests.
The price for 2 hours is $39/person and for the additional hour, the price is $21/person.
Our venue is providing below:
Sodas (Coca-Cola, Diet Coke, Sprite, club soda, ginger ale, tonic)
Juices (cranberry, orange, pineapple)
Ice & water
Bottle coolers
Utensils – Cups / Plates / Forks / Spoons / Napkin

FRI & SAT nights have a high volume of reservation requests since they are the busiest days of the week. We try our best to guarantee all groups can participate for at least an hour at our venue, with one drink minimum per person. Due to this policy, we cannot guarantee bookings for 2 or more hours without a package selection. In order to book a private room for more than an hour, we require a package to be selected. To extend your time, you can discuss the details with our floor staff on the day of your event.

We do not charge an entry fee so please feel free to visit Space Karaoke.

The primary host must check in 15 mins prior to your scheduled reservation time to guarantee your reservation starts on time or the reservation may be considered forfeited.

Yes. We have age restrictions.

This store policy is strict and no exceptions can be made as we abide by the regulations set by the New York State Liquor Authority.

On SUN – THU last check-in time for underages is 8 PM. On FRI – SAT, we do not allow minors to enter by themselves.

Otherwise, if underage customers want to enter on FRI – SAT and stay longer till 10 PM, they must arrive with their legal guardians. Uncles, aunts, older siblings, older cousins, etc. are not Legal Guardians unless they are registered under court right.

*Please provide valid, physical government-issued IDs to enter the venue; e.g. US State Issued Driver’s License / ID, US military ID, or passport from your country of origin. DIGITAL & SCANNED COPIES ARE NOT ACCEPTED.

Yes. We are currently holding lots of Corporate Events. We are also providing 10% discount if the total number of guest is 25. We may also provide Pre-Paid Invoice for your corporate Event! Please be advised that Corporate discount and Birthday discount can not be duplicated.

Our dress code for entry is No baggy pants, No hats.

We are providing a 10% discount to all birthday customers with valid ID and DOB before/after 7 days. Please bring your ID which shows your DOB. 

Please also be noted that Corporate discounts and Birthday discounts can not be duplicated.

If you wish, please place your food catering order through email 7 days prior to the event.
Please check the following link for the Catering Menu: catering menu

Unfortunately, we don’t have Vegan, Kosher, and Gluten-free foods. Typically, we do not allow any outside foods, but customers with strict dietary restrictions (such as Vegan, Kosher, Gluten-free) only can bring their own food.

No. Our building has strict restrictions about smoking/vaping for the lobby, bar, private rooms as well as the elevator.

Unfortunately, this is only for private karaoke, there is no public area for singing.

However, you are more than welcome to hang out at the bar and grab drinks there.

We do accept Apple Pay. For card payments, we accept up to 3 cards. There’s no specific policy for cash.